Our Return Policy ensures buyers can return products purchased through Sandarv Comodities Pvt Ltd under specific conditions, managed by third-party sellers.
- General Items: 7 days from delivery.
- Electronics: 7 days (or as specified on the product page).
- Exceptions: Non-returnable items (e.g., innerwear, personal care) unless defective.
- Product must be unused, in original condition, with tags and packaging intact.
- Defective or damaged items must include proof (e.g., photos/videos).
- Log in to your account, go to "Orders," and select "Return."
- Choose refund or exchange (subject to availability).
- Arrange pickup (free in serviced areas) or self-ship to the seller (as instructed).
- Sellers will inspect returned items within 3-5 business days of receipt.
- Returns may be rejected if conditions are not met.
- Custom-made or perishable items are non-returnable.
- Check product-specific policies on the listing page.
- Free return shipping for defective/wrong items (if prepaid by buyer, refunded).
- Buyer bears return shipping cost for change-of-mind returns (unless specified otherwise).
For support, email scommoditypvtltd@gmail.com or call +91-9007141332
At Sandarv Comodities Pvt Ltd, we strive to ensure a seamless shopping experience. This Refund Policy applies to purchases made through our Platform from third-party sellers.
- Refunds are available only if the return complies with our Return Policy (below).
- Non-returnable items (e.g., innerwear, personalized products) are not eligible unless defective.
- Initiate a return request within the applicable return window (see Return Policy).
- Once the seller receives and verifies the returned product, we will process the refund.
- Refunds will be credited to the original payment method or as account credit (at our discretion).
- Online Payments: 5-7 business days after approval.
- Cash on Delivery (COD): 7-10 business days to the buyer’s bank account (details required during return).
- Refunds cover the product cost only unless shipping was prepaid and non-refunded by the seller.
- We are not responsible for delays caused by payment gateways or banks.
- If a seller denies a valid refund, contact our support team at scommoditypvtltd@gmail.com for assistance.
- We may mediate but are not obligated to guarantee a resolution.
